Introducing BizCom Global Managed Services Plans

Law firm IT that keeps you productive, secure, and compliant—without sluggish systems, vendor chaos, or unclear risk.

Built around BizCom’s Five Pillars of Business Technology Alignment, our Managed Services Plans help growing law firms turn IT into a strategic driver of growth—while we handle cybersecurity, compliance readiness, and business continuity behind the scenes.

If your firm is losing billable hours to downtime, slow systems, and constant “tech friction,” you’re not alone. And when cybersecurity and compliance feel like moving targets, it’s hard to feel confident—especially when client trust is everything.

BizCom Global gives your firm a business-first IT partner (not a ticketing system). We align your technology to how your attorneys actually work—so your environment runs reliably, securely, and predictably, and leadership gets real visibility, forecasting, and control.

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Reduce Downtime | Protect Client Data | Stay Audit-Ready | Sleep Easy

Why BizCom Global (What Makes This Different)

  • Business-first mindset (not jargon-first): We speak law firm priorities—billables, risk, compliance, productivity.

  • A strategic partnership: Quarterly vCIO planning, a dedicated Technology Alignment Manager (TAM), and proactive optimization.

  • Identity & Access Management precision: Clear approver levels, explicit roles/permissions, and documented access visibility—less risk, less audit friction.

  • Cybersecurity is built in: Because you can’t have “managed IT” without real protection anymore.

What You Get (Managed Services Plans Overview)

Choose the service level that fits your firm (with Core as the most popular plan for strategic alignment):

  • Select: Essential managed support \+ cybersecurity guidance for smaller teams

  • Core (Flagship): Strategic IT \+ cybersecurity alignment with TAM \+ vCIO guidance

  • Enhanced: White-glove, fully managed partnership for complex environments

Typical inclusions (vary by plan):

  • 24/7 help desk access (managed clients)

  • Strategic vCIO oversight + quarterly planning

  • Dedicated TAM + proactive reviews

  • Endpoint protection, patching, threat detection

  • Business continuity + disaster recovery planning

  • Compliance-ready documentation and reporting

  • Security training + phishing simulations

  • Microsoft 365 Business Premium per user (plan details/exclusions may apply)

Limited-Time Bonus Stack (When You Confirm Within 10 Business Days)

Bonus #1 — External Penetration Testing & Vulnerability Scanning (2x/year)

Value: $8,250 over contract period

Bonus #2 — Third-Party Risk Assessment (Top 5 Vendors)

Value: $9,450

Bonus #3 — Virtual Incident Response Experience (IRx) for Leadership

Value: $1,199

Total Bonus Value: $18,899

Guarantee (Risk Reversal)

BizCom Global No-Wait Support Guarantee

If BizCom doesn’t answer the 24/7 service desk hotline within 15 minutes, you get a 100% refund of your monthly plan fee (applies to live hotline calls).

Testimonials

“BizCom keeps my network running and provides security and backup solutions. It’s priceless to have the peace of mind knowing they have my back!”

— Al Rynish, NC Shed Builders

“For 10+ years, BizCom Global has managed our IT across 22+ countries and provided technical and cybersecurity advisory services. Their CIO/CISO and compliance review support helped us pass 20+ vendor cyber audits in the last four years—including a third-party IT and cyber review for acquisition due diligence. We highly recommend them.”

— Robert McMullen, CEO, Paragon Risk Engineering

“Fast, excellent, and secure servers that keep my business running smoothly...”

— Mike Rosen, thecubiverse.com

“Bonset America has worked with BizCom Global since 2006\. Even with an internal IT team, we rely on BizCom for security, planning, licensing, websites, and as a trusted technical sounding board. When emergencies happen, they show up—providing sensible recommendations and even sending senior staff onsite when we were down, and our team couldn’t resolve the issue. They’re thorough, detail-oriented, and consistently help us improve our cybersecurity and operational posture. BizCom is a tremendously valuable IT partner, and we look forward to a long relationship ahead.”

— Joey Elliott, IT Manager, Bonset America

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